Terms & Conditions
Welcome to Pamas. These Terms & Conditions govern your access to and use of the Pamas website, products, and services. By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.
1. Acceptance of Terms
By using the Pamas website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- You agree to comply with all applicable laws, regulations, and these Terms & Conditions.
Pamas reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised terms.
2. Products and Services
Pamas offers packaged food products, ready to eat meals, instant mixes, seasonings, pickles, chutneys, beverages, and other food related products through its website.
We make every effort to ensure that product descriptions, images, ingredients, nutritional information, and pricing are accurate. However:
- Product packaging may vary from images displayed on the website.
- Actual product appearance may differ slightly due to packaging updates or manufacturing changes.
- Minor typographical errors, inaccuracies, or omissions may occasionally occur.
Pamas reserves the right to correct any errors and update product information without prior notice.
3. Orders and Acceptance
All orders placed through the website are subject to acceptance and availability.
Pamas reserves the right to:
- Accept or decline any order at its sole discretion.
- Limit quantities purchased per customer, household, or order.
- Cancel orders suspected of fraud, unauthorized transactions, or misuse of promotional offers.
An order confirmation does not constitute final acceptance. Acceptance occurs only after the order has been processed and dispatched.
4. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
By placing an order, you agree that:
- You will provide accurate billing and payment information.
- Payments will be processed through authorized and secure payment gateways.
- Applicable taxes, shipping charges, and fees will be displayed during checkout.
Pamas reserves the right to modify pricing, offers, discounts, and promotional campaigns at any time without prior notice.
5. Shipping and Delivery
Shipping and delivery of orders are governed by our Shipping Policy.
While we strive to dispatch and deliver orders within the estimated timelines, delivery dates are estimates only and may be affected by factors beyond our control.
Pamas shall not be liable for delays caused by courier partners, weather conditions, natural disasters, government actions, or other unforeseen circumstances.
6. Replacement, Returns and Refunds
Replacement, return, and refund requests are governed by our Replacement & Return Policy.
Due to the consumable nature of food products, returns are generally not accepted after delivery except as specifically stated in the applicable policy.
Customers are encouraged to review the Replacement & Return Policy before placing an order.
7. User Responsibilities
When using the Pamas website, you agree not to:
- Use the website for unlawful, fraudulent, or unauthorized purposes.
- Interfere with the security or operation of the website.
- Upload or transmit harmful code, malware, viruses, or malicious content.
- Attempt to gain unauthorized access to any part of the website, servers, or databases.
- Misrepresent your identity or provide false information.
Any violation of these terms may result in suspension or termination of access to the website.
8. Intellectual Property
All content available on the Pamas website, including but not limited to:
- Logos
- Brand names
- Product names
- Images
- Graphics
- Videos
- Text content
- Website design and layout is the property of Pamas or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Pamas.
9. Third-Party Links
The website may contain links to third-party websites, services, or platforms for your convenience.
Pamas does not control or endorse such third-party websites and shall not be responsible for their content, policies, practices, or services.
Users access third-party websites at their own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Pamas shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use or inability to use the website
- Delays in delivery or fulfillment
- Product availability issues
- Website interruptions or technical errors
- Reliance on website content
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Pamas, its affiliates, directors, employees, partners, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:
- Your use of the website
- Violation of these Terms & Conditions
- Violation of applicable laws or regulations
- Infringement of any third-party rights
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms & Conditions, the website, or any transaction with Pamas shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Pamas
Email: pamasrecipes@gmail.com
Phone: +91 92000 06661
Address: Mittal & Sons, Ashram Complex, Behind Chappan Dukan,
New Palasia, Indore, Madhya Pradesh – 452001, India.
By accessing or using the Pamas website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
